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Circulation Clerk (Customer Service)

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Ph: (780) 410-8600

Work & Volunteer

About Us

At the heart of a vibrant urban/rural community of over 96,000, Strathcona County Library (SCL) encourages literacy and lifelong learning, fosters community connections, and offers programs and services that inform, engage, and entertain. SCL provides excellent and accessible services from its Central Library in the Strathcona County Community Centre, its award-winning Bookmobile, and  satellite book returns throughout the community.

Please note: Only applicants selected for an interview will be contacted. The library keeps all applications received on file for a period of 3 months.

Learn more about SCL

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Are You Page Material?
Are you interested in working at the library? Do you have a keen eye for details? Come join our Page team where you will work evenings and weekends through the school year to help us shelve materials.

Pages shelve each and every item that gets returned to the library and help us monitor the organization of materials on our shelves to ensure everything is locatable.

The minimum job requirements are: 15 years of age and a high school student.

Please fill out the Job Application Form (pdf) (also available at the library) and return it to the front desk.

Current Postings

CIRCULATION CLERK (Customer Service)

This is a permanent, part-time, 15 hour/week position. Anticipated starting date is July 18, 2017. This position involves mornings, afternoons, evenings and weekends.

Hourly Rate is: $23.12 - $28.89 paid on a bi-weekly basis.

This position is responsible for the following duties and reports to the Assistant Manager, Customer Service

  • Provide materials handling and maintain efficient and routine circulation services by processing items that come through the sorter and smart chutes.
  • Check in materials using Horizon software in order to determine items on hold for customers.
  • Sort materials by Dewey Decimal System and by collection on appropriate book cart.
  • Send damaged materials to the Check Out desk for evaluation.
  • Transfer ILL material and non-library material to appropriate staff.
  • Forward items to Materials Management & IT for repair or re-labeling.
  • Forward RFID tag problem items to the Circulation Specialist for correction.
  • Shelve materials in all areas of the library.
  • Pack materials in bins for the courier and keep statistics on number of items sent out.
  • Assist customers to locate materials in the stacks or use the catalogue; refer them to the Information Desk for further help.
  • Shelf read collections to ensure both staff and customers can locate items easily.
  • Clear the book return on statutory holidays.
  • Collect material from the P1 parkade return bin.
  • Keep equipment in the sorter room clean (vacuums bins, cleans keyboards, mice, monitors).
  • Maintain a log book to indicate problems with the sorter or smart chutes.
  • Assist in sorting donated materials.
  • May be required to sort donated materials and manage on-going Book Sale with displays.

High School Diploma or GED and 1 year related experience.


  • Understanding of the Dewey Decimal System.
  • Ability to prioritize work flow.
  • Attention to detail, especially for checking AV material.
  • Good interpersonal skills to interact with co-workers.
  • Effective communication skills, both oral and written.
  • Knowledge of the various collections and where they live in the library is an asset.

By 9:00 am. July 3, 2017
E-mail preferred.

Attn: Lee Moore
Assistant Manager
Customer Service Department

Ph: 780-410-8632
Fax: 780-467-6861

Please Note: only applicants selected for an interview will be contacted.

Volunteer Opportunities

Facebook - Friends of the LibraryOur Friends of the Library groups is always interested in new volunteers! Learn more.
Join us on Facebook!

Muriel Abdurahman Volunteer Award

Volunteer award glass artThe Muriel Abdurahman Volunteer Award is presented each year to a deserving Strathcona County Library volunteer or volunteer group. Recipients may not necessarily be the most widely known volunteers at the library, or the longest-serving volunteers, but the recipients will be volunteers with passion and commitment for the work that they do.

Next nomination will happen in March 2018.

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